I know already that you've never been there on holiday, but I shall cunningly disguise its identity to protect myself.
The first two letters are the first two letters of SLUG. And then the next four letters are the last four letters of ROUGH. But you pronounce it as in a cry of pain. Which is ironically appropriate.
We had two actors booked in Car Park View, an overpriced hotel there, for Wednesday night. Sixty-five quid bed and breakfast. Flaming rip-off but this is the South-East of England which is special because - - er - - I forget.
On Tuesday afternoon a chap from Car Park View rang me.
"I'm ringing to ask whether you still want your two rooms for tomorrow night."
"Yes, we do, and we've guaranteed them by credit card. Why do you ask?"
"Er - - I'm not sure."
On Tuesday afternoon, two hours later, a chap from Car Park View rang me.
"I'm ringing to ask whether you still want your two rooms for tomorrow night."
"Yes, we do, and we've guaranteed them by credit card. Why do you ask?"
"Er - - I'm not sure."
Rather dull, I know, having almost an exact repetition of the same paragraph. Imagine how
I felt.
On Wednesday morning, the same chap from Car Park View rang us.
"You had two people booked in for last night. They didn't turn up and we'll have to charge you in full."
It was hard to answer because my mind was dwelling on Bill Bryson's glorious phrase "thick as pig dribble" but I managed it.
"TONIGHT. THE BOOKING IS FOR TONIGHT."
"Aaaaaaaaaaaaah. I'll ring you back."
He rang me back. The news was not good, and yet somehow not unexpected.
"We've given your rooms to somebody else. We thought your booking was for last night."
I tried silence to see what would happen next.
"But we've transferred your booking to Skidmark Towers down the road. You'll need to send them a fax."
"Goodbye."
I looked up Skidmark Towers on t'interclacker and read a few reviews. "Damp bed - - cobwebs - - didn't like to touch anything - - "
I racked my brains to see if Ruth and Alastair, the two lucky actors involved, had ever done anything to offend me mightily. Sadly, they hadn't, so I thought I'd better find them somewhere else to stay.
There was nowhere, because nobody wants to stay in that town anyway. Ruth suggested to me, eventually, that as they were working the next day in a hotel that's part of a big chain, we could try there.
So I rang the Holiday Out (another cunning disguise, you notice) and asked them if they had two rooms. They had just had two cancellations! Fantastic! I asked them How Much.
"One hundred and sixty-nine pounds each, including breakfast."
Musing quietly on the delightful Lake District or Yorkshire Dales bed and breakfasts I've stayed in for thirty quid, I booked it.
Speaking very carefully, I said "And I want to PAY for the rooms on this credit card, NOT JUST RESERVE THEM. How do I do that?"
"You'll need to send us a fax with the room reference and the date and the last four digits of your credit card and the names of the guests and this coming Saturday's winning lottery numbers."
I sent the fax, and all went well for nearly three hours, until Alastair arrived there.
"I'm sorry to bother you, Daphne, but they say the room's not paid for."
"I sent them a fax earlier."
"They don't seem to have it."
I sent it again and all went well for nearly an hour, until Ruth arrived there.
"I'm sorry to bother you, Daphne, but they say the room's not paid for."
(That one of the Ten Commandments about not killing people. Is it always correct, I wonder?)
"Tell her to look at the fax machine. There'll be a fax in it. From me."
Oh yes, a superior standard of service. That's what the hundred and sixty-nine quid's for.